Travelers today seek personalized and seamless service, and this includes guest transportation. In this video, Cloudbeds interviews Aris Apostolopoulos, Growth and B2B Marketing Manager at Welcome Pickups.
Aris explains personalized guest transportation and how it caters to individual needs. By offering options like city tours and specific vehicle requests, hotels can boost guest satisfaction and encourage positive reviews. He also discusses the main challenges in guest transportation and what steps hotels should follow to get started with personalized guest transportation.
Watch the video to learn more about personalized guest transportation, or read the article What is personalized guest transportation for hotels?