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Accessibility

Updated as of May 15, 2026

Cloudbeds Accessibility Policy

Cloudbeds is committed to providing a digitally accessible website and booking engine to the widest possible audience, regardless of technology or ability.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.

Cloudbeds Booking Engine:

Cloudbeds designs and develops the booking engine with the goal of supporting conformance with WCAG 2.1 Level AA. The booking engine undergoes periodic accessibility testing.

Cloudbeds Website (www.cloudbeds.com):

The Cloudbeds website is designed to support conformance with WCAG 2.1 Level AA. We use a combination of internal testing and third-party tools to monitor accessibility.

Third-Party Accessibility Tools:

As part of our efforts to improve accessibility, the Cloudbeds website utilizes a third-party accessibility tool that provides supplemental adjustments for certain disability profiles. Users can access this tool directly from the Cloudbeds website to customize their browsing experience.

Known Limitations

Despite our efforts, some pages or features may not yet be fully accessible. We are continually working to improve accessibility across our website and booking engine. Accessibility of booking experiences hosted through the Cloudbeds platform may also depend on content and configurations provided by the hotel property. If you encounter an accessibility barrier, or have feedback on the accessibility of the Cloudbeds website and booking engine, please contact us using the information below:

We aim to respond within 5 business days.