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Discover Cloudbeds reviews, ratings, and awards

Don't just take our word for it: 1500+ verified reviews from real people on user review sites like Hotel Tech Report and Capterra rate Cloudbeds an average overall rating of 4.5/5.

What is the right plan for me?

Choosing the right pricing plan is like booking the perfect accommodation—everyone has different needs. Tell us what makes your property unique, and we'll tailor a plan to deliver the best value for your lodging business.

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Cloudbeds Hotel Management Software Reviews

There are more than a few reasons why thousands of properties
trust Cloudbeds, but our customers say it best.

“Cloudbeds has reduced training time by more than half.”

Bernardo Thierstein, General Manager of The ZERO Hotels

Learn how Bernardo and team are optimizing operations and exceeding their direct booking goals.

“Cloudbeds is like if Apple made a property management system. It’s very intuitive and just makes sense.”

Kevin Bowen, Director of Operations at The Pad

More reviews from lodging businesses like yours

"Since we started with Cloudbeds, we’ve increased our reservations by 25%"

Albero Lozano

Head of Reservations and E-Commerce at Hotel Las Cortes de Cádiz

"I don't have to check five different systems because Cloudbeds is my booking engine, website, channel manager, PMS, and revenue management tool."

Marco Leibundgut

Co-owner and Host at Bogentrakt

"Cloudbeds has helped us do what we do best – deliver a great guest experience and optimize our portfolio."

Sahad Kassam

Head of Asset Management at Roadside Hospitality

"I wanted a one-stop shop. 54% of our revenue now comes from direct bookings."

Carlos Gonzalez

Owner of The Vaquero Motel

"With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."

Annie Coe

Owner of The Cabot Lodge

"Everything is smoother with Cloudbeds. Our channel manager, PMS and Booking Engine are fully integrated."

Victor Menor

Operations Manager at Flor Parks Hotel

Meet Cloudbeds

The Cloudbeds platform is revolutionizing the industry. Cloudbeds is designed to streamline operations, grow revenue faster, and deliver memorable guest experiences for lodging businesses of all sizes and types across the globe. From the front desk to the back office, manage your property with one unified platform.

Cloudbeds is rated as a top place to work. Here’s
what the team says about life at Cloudbeds

"We celebrate our differences and have a transparent peer-driven feedback process, inspiring a strong sense of community."

Sterling Phillips

Director, Engineering

"Working for Cloudbeds has opened up new doors in my life. I started in support as an onboarding coach and now work on the product team to help improve the user experience."

Cindy Alonso

Product Manager

"Leadership is very supportive and encourages internal growth, which there is plenty of at this fast-growing company!"

Julia Strippoli

Manager, Customer Support

"At Cloudbeds we share a passion for technology and how we can use it to make a difference. "

José Fonte

Director, Engineering

See Open Positions

FAQ

What is Cloudbeds?

Cloudbeds is the leading platform powering hospitality, serving tens of thousands of lodging businesses in more than 150 countries worldwide. The award-winning Cloudbeds Platform is designed to deliver 360-value to hoteliers, seamlessly integrating built-in and marketplace solutions that increase revenue, streamline operations, and delight guests into a unified system.

Where can l find more Cloudbeds reviews?

You can check online software review sites, including Hotel Tech Report, G2, Software Advice and more, for opinions and reviews from real customers.

How many Cloudbeds employees are there?

Our company size keeps multiplying! We've grown to 650+ employees distributed across 40+ countries speaking 30+ languages. You can find more about life at Cloudbeds on our Careers page.

Where is Cloudbeds headquarters?

Cloudbeds is headquartered in San Diego. 100% of our workforce is remote with offices available for use in San Diego and São Paulo.

Does Cloudbeds integrate with 3rd party tools?

Via the Cloudbeds Marketplace, you can connect with dozens of 3rd party apps using API integrations, including automation services, contactless guest services, check-in kiosks, digital concierges, Point of Sale (POS) providers, and more.

Does Cloudbeds integrate with QuickBooks?

Aside from Cloudbeds’ robust, built-in reporting and analytics as well as invoicing, the Cloudbeds system also integrates with a number of accounting and finance tools, including Quickbooks, M3, Datev, and others.

Does Cloudbeds have a payment processing system?

Cloudbeds empowers hoteliers and hosts to create a frictionless payment experience for guests and staff with versatile payment processing that includes integrated terminals. Customers also have the option to connect to selected payment providers, such as Stripe and PayU.

How much does Cloudbeds cost?

Cloudbeds offers tiered pricing for independent properties and vacation rentals of all sizes and budgets.

How many booking channels does the Cloudbeds Channel Manager connect to?

The Cloudbeds all-in-one reservation system comes complete with a channel manager that connects to hundreds of booking channels with zero added connections. Connect to an unlimited amount of channels of your choice, including global OTAs like Airbnb, Expedia, and booking.com, as well as niche and regional channels.

Can l connect to Cloudbeds via API?

Cloudbeds features an open API allowing for integrations and seamless workflows with your favorite apps, tools, and services for optimal functionality.

How does the Cloudbeds Support team work?

From personalized onboarding to ongoing customer support, Cloudbeds' reliable customer support is delivered with a human touch 24/7/365.

What is Cloudbeds University?

Featuring unlimited access to the tools and resources needed to run a successful business, Cloudbeds University offers hundreds of on-demand courses and training materials from front desk operations to email marketing.