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Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
Enhancement
New Integration
New Channel
New Product
Mar, 2025

ENHANCEMENT

AI review responses to Airbnb reservations for Digital Marketing

We have made another major upgrade to our AI-powered reputation management solution! In addition to Google and Expedia reviews, we now support AI-crafted responses for Airbnb reviews.

This expansion ensures your brand’s voice remains consistent across even more key platforms, helping you engage with guests, enhance trust, and maintain a top-tier online reputation effortlessly.

Mar, 2025

NEW FEATURE

Manage user and role permissions for the Payment Portal

Want to block certain users from accessing the Cloudbeds Payments Payment Portal? Now you can assign roles and permissions to authorized users. This update introduces a crucial layer of control and security for managing sensitive financial features.

Mar, 2025

UPDATE

Zero confusion with simplified authorizations

Authorizations made to credit cards are now clearer than ever. Now, if there’s an active authorization on a card, the button is hidden so you can confidently choose your next step: either capture the current authorization and process only the remaining amount, or void it and start fresh with a new authorization.

This update is all about giving you a transparent, hassle-free experience and ensuring you always know the risks involved before proceeding.

Mar, 2025

NEW FEATURE

AI powered report searching: a game changer for Cloudbeds reports!

Introducing Explore’s Report Finder, a new feature in Cloudbeds Reports that helps you save time and make better decisions. Simply enter a prompt like “How many reservations did I get yesterday?” and it will match you with the most relevant report, complete with a matching score.

This marks the first step in bringing AI to Cloudbeds Data Insights, streamlining how you can access and utilize your data to grow your business.

Mar, 2025

UPDATE

Stay informed on the go with the Cloudbeds mobile app notification feed!

Cloudbeds has brought the powerful Notification Feed from the PMS dashboard to the mobile app, ensuring you never miss an important update.

Now, you can view notifications, revisit your history, and filter by notification type—just like on the web. With customizable notification settings, you’re in control of what alerts you receive, while the filtering options make it easy to find exactly what you need. Stay connected and informed anytime, anywhere!

Mar, 2025

NEW FEATURE

Pay-by-Link now available for Group Folios and House Accounts

Since its launch in early 2023, Pay-by-Link has been a favorite for issuing payment links directly from reservation records. Now, we’re expanding its flexibility by making it available in Group Folios and House Accounts!

It’s the same seamless functionality you know and love, now in more places. Links issued from Group Profiles will display the Group Name and Group Code, while links from House Accounts will show the Account Name with no reservation number. These small tweaks ensure everything looks clear and professional for you and your clients.

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Resources

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