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Product Updates

See the latest Cloudbeds feature releases and product improvements.

New Feature
Enhancement
New Integration
New Channel
New Product
Apr, 2025

UPDATE

Change Booking.com reservation dates and prices directly from within Cloudbeds

It’s never been easier to adjust check-out dates and prices for Booking.com reservations. Changes will be automatically synchronized with Booking.com and reflected in the extranet, ensuring seamless updates.
This enhancement streamlines booking management, reduces manual effort, and minimizes compliance risks, giving you greater flexibility and control over your reservations.

Apr, 2025

UPDATE

Classic Reports are getting a data refresh

Cloudbeds will be enhancing Classic Reports! We will be updating the data driving our reports to be more accurate and reliable, while also in some cases enhancing the interface and functionality.

Apr, 2025

UPDATE

You can now cancel Airbnb reservations directly inside Cloudbeds

You no longer need to cancel reservations manually in Airbnb’s extranet! This feature streamlines operations by reducing manual work, minimizing errors, and ensuring cancellations are processed efficiently—all within Cloudbeds. Just select a cancellation reason, add notes for guests and Airbnb, and view any applicable penalties before confirming the cancellation.

Mar, 2025

NEW FEATURE

New update for Booking.com customers

You can now report invalid credit cards and send cancellation requests for reservations directly within Cloudbeds for Booking.com reservations. There is no longer a need to navigate to the Booking.com extranet to manage these actions, which would cause inefficiencies, delays, and potential revenue loss. Now, just mark a credit card as invalid, notify Booking.com instantly, and—if unresolved—cancel the reservation based on Booking.com’s rules, all within Cloudbeds.

Mar, 2025

ENHANCEMENT

AI review responses to Airbnb reservations for Digital Marketing

We have made another major upgrade to our AI-powered reputation management solution! In addition to Google and Expedia reviews, we now support AI-crafted responses for Airbnb reviews.

This expansion ensures your brand’s voice remains consistent across even more key platforms, helping you engage with guests, enhance trust, and maintain a top-tier online reputation effortlessly.

Mar, 2025

NEW FEATURE

Manage user and role permissions for the Payment Portal

Want to block certain users from accessing the Cloudbeds Payments Payment Portal? Now you can assign roles and permissions to authorized users. This update introduces a crucial layer of control and security for managing sensitive financial features.

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Resources

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6 proactive ways to combat hotel credit card fraud

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