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Puerto Rico is now classified as a U.S. state within the Cloudbeds platform. Therefore, properties in Puerto Rico are now able to seamlessly order and use terminals for accepting in-person (card-present) payments directly through Cloudbeds Payments, just like other U.S.-based properties. The ability to accept in-person payments enhances a property’s revenue-generating capabilities. Card-present payments typically offer lower transaction fees and higher approval rates than online transactions, which can lead to an increase in successful payments and customer satisfaction. Additionally, the in-person payment option supports greater customer engagement, as guests have more flexible payment options, thereby enhancing the customer experience and potentially improving property ratings.
HyperGuest has now been added as a channel in the “Processing Methods” section within the Payment Options page across all payment gateways. Previously, customers using HyperGuest as a booking source lacked automated charge capabilities, limiting their ability to streamline payment workflows for reservations sourced from this channel. By adding HyperGuest as a selectable processing method, you can now automate payment charges for reservations from this channel, which boosts operational efficiency and minimizes manual work.
We’ve made it even easier for your guests to book their next stay with our improved mobile search feature! Now, the entire search area is clickable, bringing up an expanded view where they can effortlessly select dates, apply promo codes, and more—all in one place. The new design streamlines the search process, making it faster and more user-friendly for your clients. Stay tuned for future updates as we continue to add features that enhance your booking experience for guests.
Discover a smoother, more intuitive way to help your guests find their perfect getaway. Happy hosting!
Cloudbeds now supports Airbnb’s Notification API, ensuring hosts stay informed about listing quality and compliance issues. When Airbnb identifies a potential issue, such as a listing quality warning, the Cloudbeds system will alert hosts directly. These notifications are sent when immediate action is required, helping hosts stay proactive and maintain compliance with Airbnb’s guidelines to keep their listings in top shape.
The new Pace Report comprehensively views various production, revenue, and capacity data fields. Utilizing our comparison mode, you can customize their view by stacking data by days and months or comparing year-over-year performance.
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A Cloudbeds Market Manager will show you how Cloudbeds can save you time and book more reservations.
