Welcome to 12 days of Cloudbeds holidays!
From all of us at Cloudbeds, we want to wish you happy holidays and a prosperous new year!
This festive season, we’re excited to share a little something special with you. Each day we’ll be sharing tools and resources to help your business grow and succeed in 2025 and beyond.
We want to thank you for being part of the Cloudbeds Community.
🥂Cheers to more reservations and happier guests this new year!
Day 1: A holiday playlist 🎶
Want to switch up your holiday playlist to something you and your team will look forward to listening to this season? Check out our specially curated Spotify playlist to play in your lobby this holiday season.
Day 2: Promo codes 👨🏻💻
Give your guests the best gift of all this festive season – a discount at your property!
Did you know that offering exclusive promo codes can boost direct bookings and build guest loyalty? They are a simple yet effective way to attract more bookings and show appreciation to your guests.
Ready to get started? Check out the videos below for tips and inspiration!
How to leverage social media promo codes to increase direct reservations
Create a loyalty program promo code so your guests keep coming back
Day 3: Holiday email template 📧
The Holiday season is all about spreading good cheer, and our customizable holiday email template is bound to put a smile on your guests’ faces. Use it as inspiration; take what you need, and leave out the rest.
Head to Settings > Email templates to create your email template, and then schedule it to be sent out to your guests during the festive season. Remember to deactivate it once the Holidays are over!
Email template
Subject: Season’s Greetings from [Hotel Name]!
Header Image (optional): Include a festive image featuring your hotel or destination, e.g., a snowy landscape, a tropical Christmas scene, or a cozy fireplace.
Body copy:
Hi [first name],
As the holiday season approaches, we at [Hotel Name] would like to take a moment to express our heartfelt gratitude for choosing to stay with us this year. Whether it was a quick getaway, a business trip, or a special occasion, it’s been our pleasure to provide you with exceptional service and unforgettable memories.
This season, we’re reflecting on the connections we’ve built with guests like you and looking forward to another year of creating amazing experiences.
Make Your 2025 Unforgettable
We’d love to welcome you back in the new year! Start planning your next visit today with [Exclusive Offer/Discount Details].
Plan your 2025 stay now by visiting: [Add booking engine or website link]
From all of us at [Hotel Name], we wish you and your loved ones a season filled with warmth, joy, and cherished moments. May the new year bring you happiness and new adventures!
Warm regards,
[Hotel Name/Your Name]
[Hotel Contact Information or Social Media Links]
Include links to:
View [Special Holiday Offers]
Explore [Upcoming Events in 2025]
Follow Us on [Social Media Platforms]
Day 4: Rate plans for success 🥞
Rate plans are an excellent way to give your guests a choice depending on their preferences at the time of booking.
Do they prefer to save money and get the cheapest option with no frills, or are they looking for a more luxurious experience?
Check the videos below to get inspiration for rate plans that will bring you more revenue, higher occupancy, and happier guests.
Lock in revenue and reduce the chance of cancellations with a non-refundable rate plan
Give your guests the option of improving their stay by adding breakfast
Use restrictions such as length of stay, cut-off, or last-minute to increase occupancy
Create a sense of urgency and get bookings flying in with a limited-time offer rate plan
Day 5: Ancillary revenue tips 💸
The holiday season is a prime time to maximize your property’s earnings by offering enticing add-ons that delight your guests and increase their spending. Stand out with:
- Late checkouts: Offer the gift of a leisurely departure for an additional fee.
- Special packages: Combine room stays with festive activities, local tours, or exclusive amenities.
- Pet fees: Make sure no member of the family gets left out this year! Set up an additional charge to welcome the furry family members.
- Festive dining options: Create themed meals or holiday treats to elevate the guest experience
Setting up add-ons is simple with Cloudbeds. Customize your offerings to reflect your property’s unique charm, and watch your revenue grow while guests enjoy unforgettable holiday moments.
Day 6: A Santa Tracker 🎅🏻
Keep the magic of Santa Claus alive for your guests (and their kids), even when they’re far from home! Share this Santa Tracker with them, including a link to a website where they can follow Santa’s journey around the globe in real time.
Click the button below to access your printable Santa Tracker with a QR code that connects directly to the North Pole!
This resource can be printed or sent digitally.
Day 7: Holiday welcome letter ✉️
Give your guests a warm and memorable welcome with this customizable Welcome Letter. Personalize it to include thoughtful touches and festive treats that will make your guests feel truly special and at home, even when they’re away. You can print the letter to leave in their accommodation or send it digitally for a convenient, heartfelt greeting.
Option 1
[Hotel Name/Logo]
Subject: Welcome to [Hotel Name] – Your Home for the Holidays!
Copy:
Dear [Guest Name/Family],
Welcome to [Hotel Name], where the magic of the holiday season comes alive! We’re delighted to have you with us during this special time of year.
As you settle in, we invite you to enjoy a few festive touches we’ve prepared just for you:
Warm up with a complimentary hot cocoa or mulled cider from [Location/Time].
Treat the little ones to a holiday surprise: Christmas candy awaits them at the front desk.
[Optional Perk] Join us for holiday-themed activities, like cookie decorating or a festive movie night, at [Location/Time].
We hope your stay is filled with comfort, joy, and unforgettable memories. Should you need anything to make your holiday brighter, our team is here to help—simply dial [Number/Contact Info].
Thank you for choosing [Hotel Name] to celebrate the season. May your holidays be merry, and your new year begin with cheer!
Warm holiday wishes,
[Your Name/Hotel Manager Name]
[Hotel Contact Information]
Optional Footer Ideas:
Social Media CTA: “Share your holiday moments with us by tagging [@HotelSocialHandle]!”
Local Tip: “Don’t miss the [Local Holiday Market/Light Display] happening nearby at [Location/Time].”
Promotions: “Book your next stay before you leave to enjoy exclusive discounts for 2025!”
Option 2
[Hotel Name/Logo]
[Date]
Subject: Welcome to [Hotel Name] – Your Home for the Holidays
Copy:
Dear [Guest Name/Family],
Welcome to [Hotel Name], where the spirit of the season comes to life! We’re delighted to be part of your holiday celebration and are committed to making your stay as special and memorable as this time of year deserves.
Our team has worked hard to create a warm and festive atmosphere throughout the hotel. From the twinkling lights and seasonal décor to the cozy spaces perfect for relaxing after a day of exploring, we hope you feel right at home.
If there’s anything you need during your stay, from extra blankets to dining recommendations, don’t hesitate to reach out to our friendly staff at [Contact Info/Front Desk]. We’re here to make your holiday with us truly magical.
Thank you for choosing [Hotel Name] for your holiday getaway. We hope you have a joyful and relaxing stay, filled with cherished moments and festive cheer!
Warm holiday wishes,
[Your Name/Hotel Manager Name]
[Hotel Contact Information]
Optional Footer Ideas:
Hotel Amenities Highlight: “Don’t forget to enjoy [Spa/Pool/Fitness Center] during your visit.”
Local Attractions: “Explore the festive side of [City Name] with events and activities happening nearby—ask our concierge for details!”
Future Stay Promotion: “We’d love to welcome you back in the new year—check with the front desk for special rates on future stays!”
Day 8: Social media contest 📱
Bring the holiday cheer to your social media channels with a festive contest designed to engage your audience and reward your followers!
Encourage participation by inviting them to share their favorite holiday travel memory, funniest vacation photo, or even tag a friend in the comments for a chance to win exciting prizes.
Think holiday-themed treats, discounts on spa services, or a festive cocktail on the house.
Boost engagement further with interactive polls and quizzes, offering discount codes as a delightful gift. You can even inspire generosity by promoting gift card purchases as the perfect present for loved ones.
It’s a fun, interactive way to spread joy and connect with your audience this season!
Day 9: Santa’s nice list discount 📃
Of course your guests are on Santa’s Nice List! Show your gratitude by scheduling an exclusive email offering them a discount at your property. This type of marketing email is great to re-engage past guests and encourage them to book again directly through your booking engine.
Subject options:
🎁 Santa’s Nice List Reward: Your Exclusive Holiday Discount!
❄️ You’re on the Nice List! Book Direct & Save Big!
🎅 Santa Says: It’s Time for a Holiday Getaway!
Header:
🎄 You’re on Santa’s Nice List! 🎁
Body Text:
Dear [Guest Name],
This holiday season, we’re spreading some festive cheer just for you! As a member of Santa’s Nice List, you’ve unlocked an exclusive [XX]% discount on direct bookings at [Hotel Name].
Whether you’re dreaming of a cozy winter retreat or planning a post-holiday escape, now’s the perfect time to treat yourself to a getaway filled with comfort and joy.
But hurry—this offer is only available for a limited time, and Santa’s sleigh doesn’t wait!
CTA Button:
[Book Now & Save]
Footer:
🎅 Offer Details:
Book by: [Insert Date]
Stay between: [Insert Stay Dates]
Use code: [INSERT CODE] at checkout
We can’t wait to welcome you this holiday season!
Warm holiday wishes,
The [Hotel Name] Team
Day 10: Printable holiday craft for kids 🎨
Make the holidays extra special for families with our printable Christmas-themed coloring and craft resources! Perfect for keeping kids entertained during their stay, these festive activities include fun designs and easy-to-assemble crafts that spark creativity and holiday cheer. Simply download, print, and share them with your guests to create memorable experiences for their little ones. It’s a thoughtful way to add a touch of magic and family-friendly fun to the festive season!
Day 11: Sustainability initiative ♻️
This holiday season, why not add a meaningful touch to your guest experience with an eco-friendly initiative? Encourage your guests to opt out of daily housekeeping in exchange for a complimentary eggnog (or any other drink or treat you like) at the bar. This small change not only helps reduce water and energy consumption but also shows your commitment to sustainability—something guests increasingly value. It’s a win-win: you lower operational costs and environmental impact while offering a thoughtful incentive that enhances the guest experience during the festive season. Let’s work together to make the holidays greener!
Feel free to take inspiration from the following template to communicate this initiative to your guests:
Template:
🎄 Go Green This Holiday Season!
Help us make the season brighter (and greener)! Opt out of daily housekeeping during your stay, and we’ll treat you to a complimentary eggnog or cocktail at the bar.
Together, we can reduce water and energy use while spreading holiday cheer.
Let the front desk know to participate!
Thank you for joining us in making a positive impact this holiday season!
You can also download and print this housekeeping opt-out poster.
Day 12: Holiday revenue wrap-up 🎁
As the year draws to an end, it’s time to start preparing for a prosperous 2025 by diving into your end-of-year performance with Cloudbeds Insights.
Use this powerful reporting tool to review holiday revenue, analyze occupancy trends, and identify key opportunities for growth. With clear, data-driven insights at your fingertips, you can set actionable goals and strategies to optimize your business in the new year.
Ready to get started?
