Support

HOTEL BUSINESS INTELLIGENCE SOFTWARE

Smarter data, stronger decisions

Transform your hospitality business data from Cloudbeds into custom reports and insights. Make informed decisions that boost your bottom line.

Bring real-time data to all team members

Empower your front office teams with real-time data to help them manage budgets, plan for the breakfast rush, forecast staffing needs, and much more.

Democratize Data

Built directly into the PMS, all team members can be granted access to the data with no extra licensing fee per user.

Visualize the data most important to you

Customizable dashboards allow each team member to review and visualize the information that is most valuable to their job function.

Build reports on the fly

Hospitality-specific data sets enable you to quickly build reports, combining reservation, financial, guest profile, and other data.

Add, remove, group, filter, and analyze multi-property information all within a single view.

Group any properties together

Analyze and export specific properties or aggregate the entire portfolio with a detailed, individual breakdown.

Get a 360-degree view of your entire portfolio

Create property, region, or portfolio-specific dashboards for a cohesive view of performance in all areas across all properties.

Create uniform reporting

Set a portfolio standard and unify your property reporting to ensure each team reports on the same KPIs and metrics.

Accessible and actionable data to keep everyone on the same page

Collaborate on reports to ensure uniform understanding and decision-making across teams and properties.

Keep up to date with automated emails

Create automated workflows with ongoing subscription management for team members, even those without access to Cloudbeds.

Export files in multiple formats

With .json, .xlsx, and .csv files, you can easily export your data to another platform to analyze it with flexibility.

Stay flexible with two-way open API

You are free to be flexible, whether you use our API for integration, build your own automation, or export your data into other business insights apps.

Fully customizable self-service analytics, for your entire team

Empower anyone on your team to create dashboards and custom reports with advanced functionality, including filtering, grouping, pivoting, time-period comparisons, multiple views, and more.

Make audits a breeze

Experience customizable reports that track tax-exempt bookings, earned vs. unearned revenue, different tax types, and deposit & receivable balances.

Go beyond RevPAR

Optimize for total revenue with dynamic time-period comparisons plus transactional datasets for rate plan and non-room revenue data analysis.

Facilitate government compliance

You can easily create and download government compliance reports with streamlined guest profile data.

Cloudbeds Insights is arguably one of the single most important new products or features that will really transform how properties, whether independent, multi-property setups, brands, or whatever, start to utilize the dataset.

- Sanj Gidda, Owner, George Street Hotel

Drive data-backed business excellence
with Cloudbeds Insights

Experience fully integrated data

Give your teams access to customizable reporting and data visualizations right from the Cloudbeds platform.

Customizable reports and dashboards with real-time data

Access the reporting you need without leaving the PMS

Fully integrated with the PMS for minimal latency

Natively built for the hospitality industry

Only Cloudbeds Insights delivers deep integration of the hospitality data important to your lodging business.

Built entirely in-house with lodging businesses in mind

Analyze specific properties or aggregate the entire portfolio

Hospitality-focused data structure eliminates the need to extract, transform, and load it yourself

Utilize your data, your way

Build custom dashboards to bring your most important metrics front and center.

Access your data without limits, any time, any where

Easily export and share your data using json, .xlsx, and .csv files

Fully open API grants data flexibility to use additional tools of your choice

"Our front desk team - a lot of them have previous hotel experience using major Property Management Systems - and the consensus overall is that Cloudbeds really feels like a PMS for today’s age. "

Anthony Gutierrez

General Manager at The Casetta group

"Having Cloudbeds changed our user and hotel management experience at our hotels. It's very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are."

Florencia Le Rose

Co-owner of Up Hoteles

"With Cloudbeds, we have historical data that we can use to look forward. We’re able to be more involved in the market than we were previously. It’s such a powerful thing to have at my fingertips."

Courtney Driessen

Lodging and Revenue Manager at Fireside Resort Jackson Hole

"Cloudbeds helps us to paint a picture of what we're doing as a business… it gives us a really clear understanding of how our properties are performing so we know what areas to focus on improving."

Norma Lopez

General Manager at Hotel McCoy

State of Independent Lodging Report

Get access to traveler booking data and insights from independent properties around the world.

Get the ebook

Ready to unlock powerful data and better decisions?
Talk to our team today.

What is the right plan for me?

Choosing the right pricing plan is like booking the perfect accommodation—everyone has different needs. Tell us what makes your property unique, and we'll tailor a plan to deliver the best value for your lodging business.

Oops! Looks like something went wrong.

We will reach out to you to complete the process.

We're powering up your demo

You're moments away from experiencing the Cloudbeds Platform.

Hold tight, this can take up to 60 seconds.

Your demo was successfully created!

We sent an email verification to:

Next steps:

Please click the link in your email to get started.

What type of property do you manage?

Hotel

Bed &
Breakfast

Hostel

Vacation
Rental

Groups

Other

Let's get started. Tell us where we should send your custom plan.

Name

How many rooms do you have?

Rooms

Beds

How many listings do you have?

At how many addresses are your listings located?

Country

Preferred Language

Almost done! Could you share a little more about your lodging business?

Company Name

Phone Number

Back

Full Name
First name*
Last name*
Email *
Property Name*
Country*
Language for your demo*
Property Type*
Room Count
Phone*

FAQs

What is hotel business intelligence?

Hotel business intelligence refers to tools that provide hoteliers and all relevant stakeholders with data analytics and insights, empowering informed decision-making that helps drive operational efficiency, increased profitability, and better hotel performance overall.

What are the benefits of using business intelligence tools?

BI tools help hoteliers understand business performance and provide them with actionable insights across all areas of their hotel’s operations. From getting it right with room rates, Average Daily Rate (ADR), occupancy, and other pricing strategies, to discovering market trends and benchmarking with competitors, BI tools unearth the valuable insights needed to make strategic decisions that ensure better business decisions.

Which software is used in hotel business intelligence today?

Cloudbeds Insights, Lighthouse, Amadeus, and Cendyn are a few of the hotel business intelligence tools truly specific to the hotel industry. Finding the right solution for your hotel depends on a variety of factors, from user experience and pricing to functionality and support.

What features should you look for in a hotel business intelligence solution?

Data visualization and fully customizable dashboards, native multi-property reporting, easy sharing and collaboration, and self-service analytics. A BI solution that is truly hospitality focused and makes data collection and data management simple.