Trusted by leading hotels, hospitality groups,
and management companies across 150 countries

Christina Eisenstein

Owner of Acoma House

I looked at some other more conventional PMS systems, but I liked the nimbleness of Cloudbeds and the overall UI.

Anthony Gutierrez

General Manager at The Casetta Group

Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today's age.

Nuria Bernat

Director of Operations at Sweet Accommodations

For me, one of the biggest reasons for choosing Cloudbeds was all the integrations. I also like that Cloudbeds has a service that you can say ‘we want to integrate with this’ — and it’s actually done pretty quick.

Dallin Tait

Co-founder and General Manager at Bluff Dwellings

Everything that we do is cloud-based... And if I need to jump on for just a minute, I can fix almost anything without being on the property.

Norma Lopez

General Manager at Hotel McCoy

Cloudbeds Payments is important to Hotel McCoy because it provides one neat solution to process payments across all our properties.

Ulysses Baltazar

Chief Technology Officer at Playpark Hospitality

We've created a fully contactless experience that gives guests a hassle-free experience while keeping our overhead costs low.

Florencia Le Rose

Co-Owner at Up Hoteles

Having Cloudbeds changed our user and management experience at our hotels. It's very simple to both implement and use, and allows us to have a clear vision of how the hotels are doing no matter where we are.

Unified intelligent tech
that uplevels your
entire guest journey

Transform guest data into opportunities for your staff to surprise and delight guests
Go beyond a PMS with seamless solutions to uplevel every aspect of operations, guest experience, revenue, and marketing
Drive profitability from search to stay with integrated revenue marketing
NEW! Unlock the power of actionable, real-time insights across your guest journey with Cloudbeds Intelligence

Explore Our Solutions

Cloudbeds connects the dots between the fragmented landscape of booking systems, guest profiles, operational systems, and analytics dashboards — and turns it into actionable strategies that delight guests and deliver higher profitability.

“Most of our customers are returning guests and they often want to experience a different villa from their previous stay. Cloudbeds’ database allows me to quickly find all their information, like which villa they stayed in, what they purchased, how much they spent, and how much they paid.”

Sasicha Poungthong
General Manager at Cape Shark Villas

View Case Study

Flexible architecture
that drives innovation
and growth

Cloudbeds’ cloud-native, API-first architecture offers the ultimate flexibility for your operations. Enjoy a unified platform’s simplicity while seamlessly integrating with your preferred partners and vendors.

Solutions Marketplace

Integrate with 300+ preferred partners, or build out custom integrations with our open API.

Explore Integrations

Distribution, your way

Cloudbeds offers direct real-time connections to 300+ OTAs, wholesalers, GDSs, and regional channels. Or connect to your preferred CRS and channel managers for full flexibility in your distribution strategy.

Explore Channel Connections

Build the ideal
tech stack

Door Locks

Point of Sale

Revenue Management

Accounting Systems

CRS & Channel Managers

Government Compliance

“The flexibility the system provides, combined with their native integrations and the possibility of building our own, gives us the certainty that Cloudbeds is the ideal partner.”

Flavio Ghel
Co-founder and CFO at Charlie

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Customer Success:
It takes a community

Cloudbeds Help Center

At Cloudbeds, we pride ourselves on top-notch onboarding, 24/7 live support, and fast training and adoption. As part of the Cloudbeds community, hoteliers benefit from continuous learning, access to new features, and product feedback opportunities.

Data migration and implementation
In-person onboarding and self-guided training via Cloudbeds University
24/7/365 live support
Cloudbeds community forum
Dedicated customer events and product webinars

Cloudbeds Help Center

“Cloudbeds’ customer service is at the same level of service that we like to provide for our guests. They’re always available, and this is further supported by so many resources like Cloudbeds University and their collection of easy-to-follow videos.”

Norma Lopez
General Manager at Hotel McCoy

View Case Study

Your partner in innovation

Don’t just buy another piece of technology.
Future-proof your tech stack with a partner invested in your continued success.

FAQ

What is a hospitality software platform?

A hospitality software platform is a comprehensive solution that combines tools for property management, channel management, booking engine, and payment processing. This integrated system allows hospitality businesses to streamline operations, automate tasks, and improve the overall guest experience. By centralizing key functions, properties can efficiently manage reservations, synchronize data across multiple channels, and ultimately maximize revenue.

What are the key components of the Cloudbeds hotel management software?

Cloudbeds is a masterfully unified hospitality technology solution designed to streamline operations, enhance guest experiences, and maximize profitability. This seamless tech ecosystem includes:

Operations & Finance Solutions

Property Management System (PMS): maximize the potential of your hospitality business with a unified cloud PMS that streamlines your hotel operations and frees up your time from tedious, manual tasks.
Payments: A secure, fully integrated payment solution that simplifies transactions, reduces chargebacks, and supports multiple payment methods across all your properties.

Guest Experience Solutions

Guest Experience Software: Deliver 5-star guest engagement from discovery to post-stay with a solution that boosts upsell revenue, enhances guest satisfaction, personalizes experiences, makes communication and upgrades easier with multiple messaging channels, and enables digital check-in.

Revenue & Analytics Solutions

Revenue Management: Intelligent pricing tools that analyze market trends and demand to maximize occupancy, boost revenue, and drive long-term profitability.
Cloudbeds Insights: Empower both your front and back office teams with real-time data to help them manage budgets, plan for the breakfast rush, forecast staffing needs, increase revpar and much more.

Distribution & Marketing

Channel Manager: Connect to 300+ OTAs, GDSs, and wholesalers with real-time pricing, rates, and inventory updated in real time.
Booking Engine: Grow your direct bookings by up to 20% with no added commissions using the Cloudbeds Booking Engine. A reservation system that puts you into control.
Website: Easily create conversion-focused, search-engine-optimized websites that boost online bookings.
Digital Marketing Suite: Attract more direct bookings with targeted advertising and data-driven insights. It optimizes online visibility across search engines and metasearch to drive higher profitability.
Marketplace & Integrations: Connect with 500+ partners or build custom integrations via an open API.

By bringing these tools together, Cloudbeds helps properties of all types and sizes optimize operations and grow their hotel business.

What types of hospitality businesses can benefit from Cloudbeds' technology management solutions?

Cloudbeds' hospitality software solutions cater to a variety of property types, including hotels, hostels, boutique hotels, resorts, hotel groups and more. Its scalable platform is suitable for properties of all sizes and can easily adapt as your business grows, ensuring long-term success and flexibility.

How does Cloudbeds help hotel revenue generation?

Cloudbeds provides a range of tools and integrations designed to help lodging businesses maximize their revenue:

Revenue Management System (RMS) Integrations:

Cloudbeds integrates with various RMS partners that use real-time data to optimize pricing. These systems analyze factors like demand trends, competitor pricing, and local events to recommend and automate price adjustments.

Dynamic Pricing and Competitor Rate Tracking:

Cloudbeds offers tools to monitor competitor rates and adjust pricing accordingly. This dynamic pricing strategy helps properties sell rooms at the most profitable rates, increasing occupancy and revenue.

Direct Booking Engine:

Cloudbeds' booking engine encourages direct bookings, which can reduce reliance on OTAs and save on commission fees.

Optimized Distribution:

Cloudbeds' channel manager helps properties distribute their inventory across multiple online travel agencies (OTAs) and booking channels.

Digital Marketing Suite:

The suite helps properties appear prominently in online searches, metasearch engines, and other digital channels.

COMING SOON: We will soon be launching the Cloudbeds Revenue Marketing Suite, the leading solution for hotels looking to bridge the gap between revenue management and marketing. The suite will empower hotels to not only respond to demand but proactively generate it, driving both occupancy and ADR through strategic automation and data-driven insights.

Can Cloudbeds integrate with my existing hospitality management software?

Cloudbeds offers a robust Marketplace with numerous integrations, allowing you to connect with existing systems such as POS, CRM, accounting software, event management and more. The platform's open API also enables developers to build custom solutions tailored to your property's unique requirements.